![]() He learned that through trial-and-error and the trial-by-fire every server finds themselves in, the proverbial “in the weeds” situation where a server doesn’t know how he can keep 15 balls in the air – he just does. Those people skills that Carner makes look seamless and easy? Those attributes that earned him a Xenia Award for his service at the Lobby Bar & Grill, when Carner overheard one guest wishing her friend a “Happy Birthday,” then pulled off the perfect unexpected surprise by having a mini ice cream sundae – complete with birthday candle - brought out to her after her meal?Ĭarner learned all of that working at Pechanga. ![]() Then, you begin to understand how one position can transform one person.īecause when Carner shows off his considerable people skills as one of the servers at the Lobby Bar & Grill, he shows off skills that were developed during his 11 years as a busser, then server, at the Pechanga Café and server at the Lobby Bar & Grill. ![]() When you need an example of how a job can mature someone, improve someone, make someone into a better person, better employee and better teammate, you show them Carner. When you want an example of how working in a particular environment can better someone both professionally and personally, you show them Laurence Carner. ![]()
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